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Modern AIOps: What It Takes to Build Reliable AI Products

Explore episode Jun 5, 2026

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Advice for AI Engineers: Primitives First, Process Always

At 47:15 · chapter starts 46:50

Jesse invites Karthik to distill lessons from building AI agents at Langtrace into actionable advice for engineering teams. Karthik's first piece of advice is architectural: get close to the bare metal. Frameworks are tempting, but the AI industry is too nascent for its abstractions to have settled. He uses a crisp analogy — it's the HTML era of AI, not the React era — to argue that building directly with native model primitives (OpenAI's API, Anthropic's API, raw tool definitions) gives you the deepest understanding of what's actually happening and the most freedom to discover what works. His own arc mirrors his advice: started with frameworks, hit their limits, returned to primitives. His second piece of advice is operational: commit to the boring work. Evaluations, tracing, iterative testing — none of it is glamorous, and most developers resist it. But this discipline is the difference between an AI product that degrades silently in production and one that improves continuously. Jesse punctuates the point by asking the audience if anyone actually enjoys testing, then laughing off the silence.

Technology
Build with Model Primitives First, Then Pick a Framework

Modern AIOps: What It Takes to Build Reliable AI Products · Jun 5, 2026 Technology

Every experienced AI builder Karthik knows has followed the same arc: start with a framework, hit its limits, and strip back to native model primitives. The lesson is to start there. Building directly on OpenAI's or another provider's raw API gives you the deepest understanding of what's actually happening — and that understanding is what lets you design a real architecture.

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