Where this was said
Cold Open: Superhuman Agents and the Radical Question
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The episode opens in media res, with Alejandro Maza Ayala delivering the thesis that defined Kavak's transformation: the goal was not AI-assisted humans, but superhuman agents that would outperform the best person ever hired by every meaningful measure. Angela Strange immediately surfaces the most ambitious architectural consequence — building one dedicated agent per customer rather than per task — and Alejandro confirms that between 100,000 and 200,000 such agents are instantiated every day. The episode's narrator then distils the founding question that separates Kavak from every other AI story: not 'how do we add AI?' but 'what would we build if we were starting from scratch?' This framing sets up the entire conversation as a case study in organizational reinvention rather than incremental tool adoption.
