The Louis Theroux Podcast

Quote · The Louis Theroux Podcast

S8 EP2: Marco Pierre White discusses his rift with Gordon Ramsay, retiring from cooking, and having lunch with Margaret Thatcher

Explore episode Jun 15, 2026

Where this was said

Harvey's, the Whoosh, and the Customer Who Had to Leave

At 33:12 · chapter starts 30:20

Harvey's, perched above Wandsworth Common in a neighbourhood just beginning its yuppie transformation, launched Marco Pierre White as both chef and cultural phenomenon. London Times critic Jonathan Meades visited and found brains en gelée followed by rabbit in langoustine sauce — food that was practical, delicious, and unlike anything else in Britain. But Harvey's became equally famous for the whoosh: Marco's policy of removing disruptive customers. Marco is at pains to correct the mythology — he didn't coin the name, and the procedure was always measured. A warning first. Then a request to leave. No bill. He tells the full story behind the Mirabelle incident: his receptionist Marion in tears after a customer called her a derogatory name; Marco's quiet confrontation; the man's choice to leave; and Marco's parting line — 'That's the best decision and the most sensible thing you've said this evening.' The famous 'that's because you are' version, he notes, is James Steen's poetic licence.

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