The Moth

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Over My Head: The Moth Podcast

Explore episode Jul 10, 2026

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Story 2: Karen Crowley — The Cashier Who Found Her Calling

At 17:58 · chapter starts 12:01

Karen Crowley grew up in a college town where her family did the blue-collar work — pouring foundations, fixing cars — while the professors' families occupied a different world entirely. At 19, she graduated high school, married, and became a grocery store cashier, living the life everyone expected of her. A housing move forced a job change, and she ended up in a clerical role at a residential treatment program for troubled adolescents in Brockton, Massachusetts — simply because it was on her husband's commute. She fell head over heels for the work, gravitating naturally toward the kids, eventually counseling them, running groups, and becoming an informal staff fixture. Yet the nagging fear never left: she hadn't gone to college, and someday someone would call her on it. That day appeared to have arrived when she was assigned to supervise Brian — a master's-level intern with a BMW, educated parents, and generational professional pedigree. Karen barely spoke to him for the first two weeks. Then came the crisis: 17-year-old Jimmy, large, volatile, and with a documented propensity toward violent crime, standing on the dining room table with a stolen steak knife, slashing at himself. Brian stepped up and began citing Jimmy's abandonment issues. Karen watched — certain Brian had it handled — until she realized: Brian knows what's going on, but he has no idea what to do. She stepped forward, told Jimmy what the hell he was doing, demanded the knife, and Jimmy handed it over and sat down like a sulky kid whose toy had been taken away. In that moment, she understood she had always had the right to be there.

Society & Culture
The Cashier Who Accidentally Became a Counselor

Over My Head: The Moth Podcast · Jul 10, 2026 Society & Culture

Karen Crowley took a clerical job at a youth residential treatment program simply because it was on her husband's commute route. Within months, she had volunteered her way into counseling sessions with troubled teens — and loved every second of it.

Society & Culture
Waiting to Get Found Out

Over My Head: The Moth Podcast · Jul 10, 2026 Society & Culture

Karen always feared someone would eventually wake up and realize she had no college degree. When she was assigned to supervise a master's-level clinical intern named Brian who drove a BMW and came from generations of educated professionals, she was certain the jig was finally up.

Health & Fitness
Jimmy on the Table with a Knife

Over My Head: The Moth Podcast · Jul 10, 2026 Health & Fitness

A 17-year-old with a history of violent crime stands on a dining table slashing at himself with a stolen steak knife. Karen's master's-degree intern steps up and begins analyzing the boy's abandonment issues. Karen realizes the intern knows what's going on — but not what to do.

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