No Mercy / No Malice: 1999.AI

No Mercy / No Malice: 1999.AI

OpenAI spends nearly $3 for every $1 subscribers pay, its ad business is 90% behind forecast, and Scott Galloway thinks the AI bubble is already starting to unravel — just like 1999.

Jul 18, 2026 17:42 Difficulty: Intermediate Played

TL;DR

Scott Galloway's "No Mercy No Malice" newsletter, read by George Hahn, draws sharp parallels between the 1999 dot-com bubble and today's AI investment frenzy. OpenAI lost $21 billion in 2025, spends nearly $3 for every $1 of ChatGPT revenue, and its projected $100 billion ad business is tracking 90% below forecast. Uber burned its entire 2026 AI budget in four months, and enterprise sobriety is spreading. The key takeaway: AI will create enormous value, but most of it will flow to users, not shareholders.

#AI bubble #dot-com collapse #OpenAI financials #enterprise AI sobriety #market concentration risk #circular financing #AI valuation #Sam Altman criticism #technology adoption cycles #open-source AI #dot-com #1999 #OpenAI #ChatGPT #venture capital #Scott Galloway #Sam Altman #Anthropic #enterprise AI #Nortel #Sun Microsystems #Pets.com #S&P 500 #market concentration #token spending #cronyism #technology valuation

Scott Galloway's No Mercy No Malice newsletter essay, read by George Hahn, draws detailed parallels between the 1999 dot-com bubble and today's AI investment landscape, using OpenAI's financials and enterprise spending pullback as evidence of an unraveling bubble.

Chapter list
  • The episode opens with a sponsored segment for Thumbtack, a home services marketplace. The ad makes the case that personal recommendations — 'I know a guy' — are insufficient when the stakes are a flooded kitchen rather than a bad TV show. Thumbtack positions itself as the data-driven alternative, letting users browse verified ratings, photos of past work, and professional credentials before committing.

  • The second sponsor segment is a German-language advertisement for Flaschenpost, a grocery and drinks delivery platform. The ad promotes a €30 saving spread across three orders using the promo code HALLO30, emphasising convenience and reduced household effort. The segment is entirely in German and unrelated to the episode's editorial content.

  • Soccer legend Megan Rapinoe delivers a cross-promotional segment for her podcast 'A Touch More: The Beautiful Game.' The episode being teased features an interview with US Women's National Team and Denver Summit captain Lindsey Heaps, discussing her journey from Denver to Lyon and back, and her hopes for 2027 as national team captain. Rapinoe also promises her own take on moments and controversies from the World Cup quarterfinals.

  • Scott Galloway briefly frames the essay before handing off to narrator George Hahn. The thesis is stated plainly from the opening: the contagion pattern of the dot-com crash — B2C first, then B2B, then infrastructure — is beginning to form again in AI, with cracks appearing at OpenAI. Hahn then sets the philosophical scene, invoking Jamie Dimon's observation that financial crises come every 5 to 7 years, noting it's been 18 years since the last one. With age comes pattern recognition, and the pattern Galloway sees — slowly, then suddenly — is one he lived through personally in 1999.

  • George Hahn narrates Galloway's account of the dot-com boom's defining philosophy: get big fast. By 1999, 39% of all venture capital was flowing into internet companies, and 80% of US IPOs were web-related. The atmosphere was one of profound optimism — a once-in-a-generation land grab for margin and market share. Galloway makes this personal: his own company, Red Envelope, raised $30 million at a $120 million valuation on $30 million in revenues while losing $20 million annually. It was absurd, and the market eventually said so. The detail grounds what could be abstract history in lived, scarring experience.

  • The Pets.com story is one of the most instructive in dot-com history, and Galloway retells it with precision. The thesis — that consumers would buy pet food online — was entirely correct. It was simply a decade early. Pets.com's mascot was a Macy's Thanksgiving Day Parade balloon, and the company was one of 17 dot-coms to buy Super Bowl ads in 1999. Then it IPO'd for $82.5 million and went bankrupt in under a year. Webvan, eToys.com, and hundreds of others followed. The lesson is not that the idea was wrong but that timing is everything — and that capital can sustain a wrong-timed business for only so long before reality reasserts itself.

  • The B2C collapse didn't stay contained. Sun Microsystems, whose tagline was 'We're the dot in dot-com,' had built its business on powering the internet companies now going bankrupt. At its 2000 peak, Sun was valued at $205 billion — nearly as much as General Electric. Then its clients vanished. Net income of $1.8 billion in 2000 turned into a $2.4 billion loss by 2003, and the company shed 96% of its market cap before Oracle acquired what remained for $7.4 billion in 2009. DoubleClick, the era's dominant ad tech company, fell from a $12 billion valuation to $800 million before being taken private, only to be acquired by Google in 2007 for $3 billion — a reminder that not all dot-com technology was worthless, just the business models built on top of it.

  • The most catastrophic phase of the dot-com crash hit infrastructure last. Nortel Networks, which at its peak carried 75% of North America's internet traffic and was valued at $230 billion, saw over 90% of that value erased within a year. The mechanism was devastating: Nortel, Global Crossing, and Lucent had all extended vendor financing to dot-com clients who were now filing for bankruptcy. None of the three survived. Galloway notes that at the dot-com peak, 74% of stocks carried analyst buy recommendations — up from 60% just four years earlier — illustrating how incentive structures in financial markets drive consensual hallucination all the way to the edge of the cliff.

  • This is the essay's sharpest section. Galloway assembles the OpenAI evidence with the precision of a prosecutor. Leaked financials show a $21 billion loss in 2025. For every dollar subscribers pay for ChatGPT, the company spends nearly three. OpenAI is projecting $100 billion in advertising revenue by 2030, but per eMarketer, the ad business is on pace to miss that target by 90%. C-suite departures, a lawsuit from Apple, and reports of a delayed IPO complete the picture. Galloway's verdict: the business model resembles an LLM hallucination — plausible-sounding output with no grounding in reality.

  • Sam Altman's pitch to give US taxpayers a 5% stake in OpenAI is, in Galloway's framing, an SOS signal dressed up in the language of public benefit. The proposition — that every citizen should share in AI's profits — collapses immediately on contact with reality: AI has no profits. Galloway quotes his Markets co-host Ed Elson to drive the point home. Meanwhile, Senator Bernie Sanders is floating a sovereign wealth fund financed by a one-time 50% tax on AI equities. When the far left and far right converge on an idea, Galloway observes, it is almost always a terrible one. He compares the company's 2025 advertising spend to the cost of buying every Super Bowl ad slot for the past seven years — a marketing machine trying to paper over an existential financial hole.

  • The numbers were staggering — corporate AI spending rose 13x from 2025 to 2026, per The Economist. But the hangover is arriving. Axios reported that an anonymous company spent $500 million in a single month after failing to set usage limits on Claude licenses. Uber blew through its entire 2026 AI budget in four months. Now DoorDash, Meta, Microsoft, and Salesforce are pivoting from token maximalism to proven ROI. Meta CTO Andrew Bosworth's April memo is blunt: nobody should be using AI tools just for the sake of using them, and token usage alone is not a measure of impact. The pivot to sobriety is good in principle, Galloway notes, but it benefits the cheapest alternatives — including Chinese open-source models that deliver 80% of frontier performance at 20% of the cost.

  • Galloway ends on a note that is simultaneously bullish on AI and bearish on AI stocks. AI could be like electricity — a foundational technology that distributes value broadly to end users and new companies rather than to incumbents or early investors. The fact that productivity gains are modest at legacy software firms but explosive at AI-native companies like Anthropic and OpenAI may be early evidence of the same dynamic. The danger is concentration: the 10 most valuable S&P 500 companies account for 43% of the index, so an AI correction is not a sector story but an economic contagion event. The ultimate irony, Galloway concludes, is that AI may have already delivered a de facto wealth redistribution — just not the kind AOC envisioned. It will pass value to the people who use the technology, not to the shareholders who funded it.

B2C
Business-to-consumer: companies that sell products or services directly to individual customers, as opposed to other businesses.
B2B
Business-to-business: companies that sell products or services to other companies rather than to individual consumers.
LLM
Large Language Model: an AI system trained on vast amounts of text to generate human-like language; ChatGPT and Claude are prominent examples.
Token
The unit of data that large language models process; roughly equivalent to 4 characters or about three-quarters of an average English word.
ARR
Annual Recurring Revenue: a metric showing the predictable, annualised revenue a subscription business expects to earn; used here to describe Anthropic's revenue base.
Circular financing
A financing arrangement where companies within the same ecosystem invest in each other, creating interdependence that masks fragility until one party fails.
Vendor financing
When a supplier extends credit or loans to its own customers to enable purchases; Nortel and Lucent did this for dot-com startups that later went bankrupt.
Sovereign wealth fund
A state-owned investment fund that invests national savings or revenues; here referenced in the context of Senator Sanders's proposal to create one financed by a tax on AI equities.
Cronyism
The practice of favouring close associates or well-connected parties in business or government, typically at the expense of merit or public interest.
Frontier model
The most capable, state-of-the-art AI model at a given time, typically produced by leading labs like OpenAI or Anthropic at significant cost.
Token maximalism
The practice of using AI tools at maximum scale without usage limits or ROI measurement; the enterprise behaviour Galloway describes companies now retreating from.
Hype cycle
A pattern of initial overenthusiasm for a new technology followed by disillusionment before eventual mainstream adoption; popularised by the Gartner Hype Cycle framework.
eMarketer
A market research firm specialising in digital advertising and marketing data; cited here for its forecast on OpenAI's advertising revenue trajectory.
Contagion
In finance, the spread of a market crisis from one sector or asset class to others; used here to describe how the dot-com crash moved from B2C to B2B to infrastructure.
Conflate
To merge two distinct things and treat them as identical; Galloway warns against conflating valuations (market prices) with underlying value (economic fundamentals).

Chapter 4 · 01:45

Introduction: The AI Bubble Begins to Unravel

Scott Galloway briefly frames the essay before handing off to narrator George Hahn. The thesis is stated plainly from the opening: the contagion pattern of the dot-com crash — B2C first, then B2B, then infrastructure — is beginning to form again in AI, with cracks appearing at OpenAI. Hahn then sets the philosophical scene, invoking Jamie Dimon's observation that financial crises come every 5 to 7 years, noting it's been 18 years since the last one. With age comes pattern recognition, and the pattern Galloway sees — slowly, then suddenly — is one he lived through personally in 1999.

Chapter 5 · 02:40

The Dot-Com Era: Get Big Fast and the VC Frenzy

George Hahn narrates Galloway's account of the dot-com boom's defining philosophy: get big fast. By 1999, 39% of all venture capital was flowing into internet companies, and 80% of US IPOs were web-related. The atmosphere was one of profound optimism — a once-in-a-generation land grab for margin and market share. Galloway makes this personal: his own company, Red Envelope, raised $30 million at a $120 million valuation on $30 million in revenues while losing $20 million annually. It was absurd, and the market eventually said so. The detail grounds what could be abstract history in lived, scarring experience.

Business
Red Envelope: Scott Galloway's Dot-Com Confession

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Business

Galloway isn't just an observer of the dot-com bubble — he lived it. His firm Red Envelope raised $30 million at a $120 million valuation on revenues of $30 million while losing $20 million. The market eventually showed up and corrected the absurdity. He's drawing on those scars now.

Business
Pets.com to OpenAI: Right Thesis, Wrong Timing

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Business

Pets.com had the right idea — consumers would buy pet food online. It was just a decade early. Chewy proved the thesis in 2011. OpenAI may be the same story: the correct thesis, but the infrastructure, economics, and market readiness aren't there yet.

Chapter 6 · 04:25

Pets.com: The Right Thesis, the Wrong Decade

The Pets.com story is one of the most instructive in dot-com history, and Galloway retells it with precision. The thesis — that consumers would buy pet food online — was entirely correct. It was simply a decade early. Pets.com's mascot was a Macy's Thanksgiving Day Parade balloon, and the company was one of 17 dot-coms to buy Super Bowl ads in 1999. Then it IPO'd for $82.5 million and went bankrupt in under a year. Webvan, eToys.com, and hundreds of others followed. The lesson is not that the idea was wrong but that timing is everything — and that capital can sustain a wrong-timed business for only so long before reality reasserts itself.

Chapter 7 · 06:00

B2B Dominoes: Sun Microsystems and DoubleClick

The B2C collapse didn't stay contained. Sun Microsystems, whose tagline was 'We're the dot in dot-com,' had built its business on powering the internet companies now going bankrupt. At its 2000 peak, Sun was valued at $205 billion — nearly as much as General Electric. Then its clients vanished. Net income of $1.8 billion in 2000 turned into a $2.4 billion loss by 2003, and the company shed 96% of its market cap before Oracle acquired what remained for $7.4 billion in 2009. DoubleClick, the era's dominant ad tech company, fell from a $12 billion valuation to $800 million before being taken private, only to be acquired by Google in 2007 for $3 billion — a reminder that not all dot-com technology was worthless, just the business models built on top of it.

Business
Nortel's Collapse: When Infrastructure Ate the Telecom Crash

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Business

Nortel carried 75% of North America's internet traffic and was valued at $230 billion at its peak. Then the dominoes hit infrastructure. Within a year, 90% of its value was gone. Along with Global Crossing and Lucent, Nortel had lent money to the same dot-coms now going bankrupt — and none of the three survived.

Chapter 8 · 07:45

Infrastructure Crash: Nortel, Global Crossing, and the Telecom Wipeout

The most catastrophic phase of the dot-com crash hit infrastructure last. Nortel Networks, which at its peak carried 75% of North America's internet traffic and was valued at $230 billion, saw over 90% of that value erased within a year. The mechanism was devastating: Nortel, Global Crossing, and Lucent had all extended vendor financing to dot-com clients who were now filing for bankruptcy. None of the three survived. Galloway notes that at the dot-com peak, 74% of stocks carried analyst buy recommendations — up from 60% just four years earlier — illustrating how incentive structures in financial markets drive consensual hallucination all the way to the edge of the cliff.

Technology
OpenAI's Financials Are Not Sustainable

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Technology

OpenAI lost $21 billion in 2025. For every dollar subscribers pay for ChatGPT, the company spends nearly three. Its projected $100 billion ad business is 90% below its own forecast. This isn't a startup burning toward profitability — it's a hallucination with a balance sheet.

Chapter 9 · 09:20

OpenAI's Cracking Financials: The 1999 Parallel

This is the essay's sharpest section. Galloway assembles the OpenAI evidence with the precision of a prosecutor. Leaked financials show a $21 billion loss in 2025. For every dollar subscribers pay for ChatGPT, the company spends nearly three. OpenAI is projecting $100 billion in advertising revenue by 2030, but per eMarketer, the ad business is on pace to miss that target by 90%. C-suite departures, a lawsuit from Apple, and reports of a delayed IPO complete the picture. Galloway's verdict: the business model resembles an LLM hallucination — plausible-sounding output with no grounding in reality.

Chapter 10 · 10:45

Sam Altman's Taxpayer Gambit: Cronyism as Policy

Sam Altman's pitch to give US taxpayers a 5% stake in OpenAI is, in Galloway's framing, an SOS signal dressed up in the language of public benefit. The proposition — that every citizen should share in AI's profits — collapses immediately on contact with reality: AI has no profits. Galloway quotes his Markets co-host Ed Elson to drive the point home. Meanwhile, Senator Bernie Sanders is floating a sovereign wealth fund financed by a one-time 50% tax on AI equities. When the far left and far right converge on an idea, Galloway observes, it is almost always a terrible one. He compares the company's 2025 advertising spend to the cost of buying every Super Bowl ad slot for the past seven years — a marketing machine trying to paper over an existential financial hole.

Business
Circular Financing: The Hidden Fragility in AI

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Business

Circular financing deals — where AI companies fund each other — are easy to ignore as long as enterprise spending continues. In the dot-com era, the same structure made dominoes invisible until they started falling. Galloway sees the same dynamic forming between B2C and B2B AI companies and the infrastructure layer beneath them.

Chapter 11 · 12:25

Enterprise AI Sobriety: The Spending Hangover Arrives

The numbers were staggering — corporate AI spending rose 13x from 2025 to 2026, per The Economist. But the hangover is arriving. Axios reported that an anonymous company spent $500 million in a single month after failing to set usage limits on Claude licenses. Uber blew through its entire 2026 AI budget in four months. Now DoorDash, Meta, Microsoft, and Salesforce are pivoting from token maximalism to proven ROI. Meta CTO Andrew Bosworth's April memo is blunt: nobody should be using AI tools just for the sake of using them, and token usage alone is not a measure of impact. The pivot to sobriety is good in principle, Galloway notes, but it benefits the cheapest alternatives — including Chinese open-source models that deliver 80% of frontier performance at 20% of the cost.

Technology
Enterprise AI Sobriety: The Spending Party Is Over

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Technology

Corporate AI spending rose 13x from 2025 to 2026. Then reality hit. Uber blew its entire 2026 AI budget in four months. An anonymous firm accidentally spent $500 million in a single month on Claude licenses. Now DoorDash, Meta, Microsoft, and Salesforce are all pivoting from token maximalism to proven use cases. The party is ending.

Chapter 12 · 14:40

The Bigger Picture: AI Value Will Flow to Users, Not Shareholders

Galloway ends on a note that is simultaneously bullish on AI and bearish on AI stocks. AI could be like electricity — a foundational technology that distributes value broadly to end users and new companies rather than to incumbents or early investors. The fact that productivity gains are modest at legacy software firms but explosive at AI-native companies like Anthropic and OpenAI may be early evidence of the same dynamic. The danger is concentration: the 10 most valuable S&P 500 companies account for 43% of the index, so an AI correction is not a sector story but an economic contagion event. The ultimate irony, Galloway concludes, is that AI may have already delivered a de facto wealth redistribution — just not the kind AOC envisioned. It will pass value to the people who use the technology, not to the shareholders who funded it.

Technology
AI's Biggest Winners Will Be Users, Not Shareholders

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Technology

AI is likely to be like electricity, or jets, or the PC: transformative for society, ruinous for many early investors. The value won't concentrate in shareholder returns — it will leak to the people who use the technology. The biggest winners in the AI era may never own a single share of an AI company.

Business
The Concentrated Risk: 10 Stocks, 43% of the S&P

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Business

The 10 most valuable companies in the S&P 500 now account for 43% of the index's total market cap. Almost all of them are deeply tied to AI. An AI correction isn't just a tech story — it's a systemic economic event. When AI sneezes, the US economy's lungs fill with fluid.

No indexed bits in this chapter.

Show stoppers

Technology
OpenAI's Financials Are Not Sustainable

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Technology

OpenAI lost $21 billion in 2025. For every dollar subscribers pay for ChatGPT, the company spends nearly three. Its projected $100 billion ad business is 90% below its own forecast. This isn't a startup burning toward profitability — it's a hallucination with a balance sheet.

Technology
AI's Biggest Winners Will Be Users, Not Shareholders

No Mercy / No Malice: 1999.AI · Jul 18, 2026 Technology

AI is likely to be like electricity, or jets, or the PC: transformative for society, ruinous for many early investors. The value won't concentrate in shareholder returns — it will leak to the people who use the technology. The biggest winners in the AI era may never own a single share of an AI company.

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This episode

Claims & Sources

4 / 18 cited (22%)

Factual claims made this episode, and whether a source was named.

By 1999, 39% of all venture capital investments were being deployed into internet companies.

George Hahn no source cited

In 1999, 80% of US IPOs were related to internet companies.

George Hahn no source cited

Pets.com raised $82.5 million in its IPO and declared bankruptcy in less than a year.

George Hahn no source cited

Sun Microsystems was valued at $205 billion at its 2000 peak and subsequently shed 96% of its market cap.

George Hahn no source cited

Sun Microsystems reported net income of $1.8 billion in 2000, which fell to $927 million in 2001, then losses of $628 million in 2002 and $2.4 billion in 2003.

George Hahn no source cited

Sun Microsystems was eventually acquired by Oracle for $7.4 billion in 2009.

George Hahn no source cited

Nortel Networks carried 75% of North America's internet traffic and was valued at $230 billion in summer 2000, then lost more than 90% of its value within a year.

George Hahn no source cited

At the dot-com market peak, 74% of stocks had buy recommendations, up from 60% four years earlier.

George Hahn no source cited

OpenAI lost $21 billion in 2025, according to its leaked financials.

George Hahn OpenAI leaked financials

For every dollar subscribers spend on ChatGPT, OpenAI spends nearly three dollars.

George Hahn no source cited

OpenAI is projecting $100 billion in advertising revenue by 2030 but is on pace to fall short of that forecast by 90%, according to eMarketer.

George Hahn eMarketer

OpenAI's advertising spend in 2025 alone would have been enough to buy every Super Bowl ad spot for the past seven years.

George Hahn no source cited

Corporate spending on AI increased 13-fold from 2025 to 2026, according to The Economist.

George Hahn The Economist

An anonymous company spent $500 million in a single month after failing to put usage limits on Claude licenses for employees, according to Axios.

George Hahn Axios

Uber burned through its entire AI budget for 2026 in just four months.

George Hahn no source cited

Palo Alto Networks CEO Nikesh Arora said widespread AI adoption depends on token costs coming down 20% this year and 90% next year.

George Hahn CNBC interview with Nikesh Arora

Anthropic has $47 billion in annual recurring revenue and a $965 billion valuation.

George Hahn no source cited

The 10 most valuable companies in the S&P 500 account for 43% of the index's total market cap.

George Hahn no source cited

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