The MongoDB Podcast

Podbit · The MongoDB Podcast

How Rox Is Rebuilding the CRM for the AI Era on MongoDB

Explore episode Apr 28, 2026

Where this was said

Leading AI Adoption Inside ROX

At 12:36 · chapter starts 11:25

When Anaiya asks how Ishan leads AI adoption internally, his answer is almost dismissive in the best way: at ROX, AI tool usage is second nature. There's no approval process, no controlled rollout — engineers use whatever tools help them move faster, including Cursor, Cognition, and Claude Code. The distinction he draws is between engineers working on the platform and foundation layer (who think deeply before reaching for AI-generated code) versus those on the product and design side (who are exploring and experimenting constantly). But the most striking internal AI story is simpler: ROX runs its entire business on its own product. No Salesforce. No HubSpot. No external workflow tool. Just ROX, end to end — both as a CRM and as the team's general operating system.

Similar podbits