Quote · Aviation Week's MRO Podcast
Can AI Fix Aviation's Parts Procurement Problem?
Where this was said
Confidence Scores and Human-in-the-Loop
At 5:44 · chapter starts 5:26
The discussion focuses on how agents analyze data to make recommendations with clear confidence ratings, helping human teams take action while building trust toward higher levels of direct automation [1] — Jon Baker "Depressed staffing vs record demand: With teams remaining smaller and aircraft utilization running high, operators are highly receptive to …" 13:15 .
Before letting AI run wild, systems should operate in shadow mode to compare AI recommendations against actual choices made by human procurement teams. This provides a risk-free environment to calibrate and tune performance.
By comparing what the system recommends with what human buyers actually chose, carriers can refine algorithm scoring without risk.
