Shadow mode benchmarking
By comparing what the system recommends with what human buyers actually chose, carriers can refine algorithm scoring without risk.
Snapshot · Aviation Week's MRO Podcast
Can AI Fix Aviation's Parts Procurement Problem?
Explore episode
May 26, 2026
Where this was said
Confidence Scores and Human-in-the-Loop
At 6:07 · chapter starts 5:26
The discussion focuses on how agents analyze data to make recommendations with clear confidence ratings, helping human teams take action while building trust toward higher levels of direct automation [1] — Jon Baker "Depressed staffing vs record demand: With teams remaining smaller and aircraft utilization running high, operators are highly receptive to …" 13:15 .
The Power of Shadow Mode Testing
Before letting AI run wild, systems should operate in shadow mode to compare AI recommendations against actual choices made by human procurement teams. This provides a risk-free environment to calibrate and tune performance.
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