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AI for America's Small Businesses | Lassie

Explore episode Jul 30, 2026

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The Market Size: 160,000 Practices, $200K Each in Labor

At 24:12 · chapter starts 24:05

Steijn Pelle brings the abstract thesis down to numbers. There are approximately 160,000 dental practices in the United States. Each spends around $200,000 annually on administrative labor. Much of that labor is either impossible to hire or performed by the doctor themselves after hours — Dr. Kwon at midnight, Dr. Sloop until he quit. Multiplied out, that is over $1 billion in recurring revenue for just the dental segment, before expanding to physical therapy, primary care, or any other healthcare vertical. Lassie's pricing reflects the value equation directly: the company already charges five figures for its first agent, which currently automates roughly 30 hours of the available 200 monthly labor hours. The framing Pelle uses is telling: customers don't see Lassie as software they subscribe to. They see it as someone who comes in and runs the practice for them. That shift in perception — from SaaS product to autonomous operator — is what commands five-figure contracts from small businesses that would balk at that price for traditional software.

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