- 7 Powers
- A business strategy framework by Hamilton Helmer identifying seven durable sources of competitive advantage (e.g. network effects, counter-positioning, scale economies).
- Innovator's Dilemma
- Clayton Christensen's theory that successful incumbents fail because disruptive innovations initially look unattractive by their metrics, causing them to cede ground to new entrants.
- Innovator's Solution
- Christensen's follow-up book to Innovator's Dilemma that prescribes how companies should respond to disruptive threats — the less-read but equally important companion volume.
- Positioning (book)
- Classic marketing book by Ries and Trout arguing that competitive strategy is fundamentally about owning a distinct place in the customer's mind, not about product features alone.
- Blue Ocean Strategy
- A framework by Kim and Mauborgne advocating that companies create uncontested market space rather than compete in overcrowded 'red ocean' markets.
- Crossing the Chasm
- Geoffrey Moore's model describing the gap between early tech adopters and mainstream buyers — a critical inflection point most startups fail to navigate.
- Jevons paradox
- The economic observation that technological improvements in efficiency often increase total resource consumption rather than decrease it, because lower cost encourages more use. Referenced here by Shaan Puri to describe AI making people do more work, not less.
- Catastrophization
- A cognitive distortion in which one piece of negative information triggers an escalating chain of worst-case assumptions. Aaron Levie's therapist helped him identify and name this pattern.
- Regret minimization framework
- Jeff Bezos's decision heuristic: imagine yourself at 80 years old and choose the option you will regret less. Used by Box's founders to decide whether to accept a ~$500M acquisition offer.
- Corp dev
- Corporate development — the internal team at a large company responsible for mergers, acquisitions, and strategic investments.
- System of record
- An authoritative data source that is the official, trusted version of a given type of business information (e.g. Salesforce for CRM, QuickBooks for accounting).
- Freemium
- A business model in which a basic product tier is offered free of charge while advanced features require payment; Box used this as an enterprise on-ramp.
- Agentic
- Relating to AI agents — software systems that autonomously plan and execute multi-step tasks. An agentic workflow is one where AI acts with some degree of independent judgment.
- Deterministic software
- Software that produces the same output for the same input every time, with no randomness or variability — contrasted with probabilistic AI models that can produce different outputs.
- Open weights models
- AI models whose underlying parameters are publicly released, allowing anyone to download, run, or fine-tune them — as opposed to closed, API-only models.
- Secondary (in venture)
- A transaction in which existing shareholders (founders, employees) sell shares to new investors without the company issuing new shares — providing liquidity before an IPO or acquisition.
- Sustaining technology
- In Christensen's framework, an innovation that improves existing products along the dimensions incumbents already compete on — making incumbents likely to win that battle.
- Vibe coding
- Colloquial term for using AI tools (e.g. Cursor, Claude) to generate working code by describing intent conversationally, often producing functional prototypes very quickly.
- Claude Tag
- An Anthropic product feature that allows users to work collaboratively with a Claude AI agent within a shared platform (launched inside Slack at time of recording).
- Trite
- Overused to the point of losing meaning or impact; lacking in freshness or originality. Used by Levie to describe leadership books he finds too simplistic to act on.