Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and RBNs Studio B.V. ("RBNs Studio", "Vuci", "we", "us" or "our"), a private limited company (besloten vennootschap) incorporated in the Netherlands with its registered office in Amsterdam. They govern your access to and use of the Vuci website at vuci.ai, our applications, and related services (together, the "Service").

By creating an account, or by accessing or using the Service in any way, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, you must not use the Service.

1. Who we are and how to reach us

• Provider: RBNs Studio B.V., Amsterdam, the Netherlands.
• Registered office: [registered office address — to be completed before launch].
• Chamber of Commerce (KvK): [KvK number]. VAT (BTW): [VAT number].
• Contact: [email protected].

2. What Vuci is — and what it is not

Vuci is a discovery and intelligence layer built over publicly available podcast RSS feeds. We do not host or re-host audio — episodes stream directly from the creator's own podcast host, so plays and any sponsor content reach the creator exactly as the creator intended. Using automated tools, we generate transcripts and analysis (such as summaries, quotes, topics, chapters, entities and claims) and let you search, save, organise and discuss specific moments.

Vuci is an aggregation and analysis tool. It is not affiliated with, endorsed by, or sponsored by the podcasts, creators, rights-holders or platforms whose content it indexes, unless we say so expressly. Transcripts and AI-generated analysis are produced automatically and may be inaccurate, incomplete or out of date; they are not a substitute for the original recording and must not be relied upon as professional, legal, medical, financial or other advice.

3. Eligibility and your account

• You must be at least 16 years old, or the minimum age of digital consent in your country, and able to form a binding contract.
• You must provide accurate, current information and keep your login credentials confidential.
• You are responsible for all activity that occurs under your account, and you must notify us promptly of any unauthorised use.
• You may not create an account on behalf of someone else without authorisation, or share, sell or transfer your account.
• We may refuse, suspend or remove accounts at our reasonable discretion, for example where required by law or to protect the Service or others.

4. Acceptable use

You agree not to use the Service to, and not to permit or enable anyone else to:

• break any applicable law or regulation, or infringe the intellectual property, privacy, publicity or other rights of others;
• post or share content that is unlawful, defamatory, harassing, hateful, deceptive, or that violates anyone's rights;
• scrape, crawl, harvest, data-mine, bulk-download, frame, mirror, or systematically extract any part of the Service or its data, including by automated means, without our prior written permission;
• reverse-engineer, decompile, interfere with, overload, probe, or circumvent any security, rate-limiting or access-control mechanism of the Service;
• use the Service or its outputs to train, fine-tune or develop a competing machine-learning model or a competing product;
• misrepresent a podcast, episode or creator, or remove, alter, or obscure attribution, sponsor content or source links;
• resell, sublicense or redistribute the Service, its content, or its data without our permission; or
• upload viruses or malicious code, or attempt to gain unauthorised access to any system or account.

5. Your content and public collections (Spaces)

"Your Content" means anything you create, upload or post on the Service — for example notes, comments, profile information, and collections ("Spaces"). You keep all the rights you already have in Your Content.

By posting Your Content you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, display and distribute it only as needed to operate, provide, secure and improve the Service. Where you choose to make a Space or other content public, you also grant other users a limited licence to view and re-share it within the Service. You can delete Your Content at any time; some copies may persist in backups for a limited period or where we are required to retain them by law.

You are solely responsible for Your Content and confirm you have all the rights necessary to post it. You must not use Spaces or any other feature to reproduce a podcast or transcript in full, or to reproduce more of a work than is reasonable for commentary, criticism, discovery or reference. We may remove content that breaches these Terms or the law.

6. Intellectual property

The Service itself — including the Vuci name and logos, the interface, software, and our original analysis and compilations — is owned by RBNs Studio B.V. or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose, subject to these Terms. No other rights are granted.

Podcasts, episodes, artwork and other source material belong to their respective creators and rights-holders. We surface that material for discovery and commentary with attribution and links back to the original source, and we do not re-host audio. Trade marks shown on the Service belong to their owners and their appearance does not imply any endorsement.

7. Creator rights, opt-out and copyright complaints

We respect creators and rights-holders. If you are a creator or rights-holder and want your podcast removed from Vuci, want analysis of it adjusted, or want a person's name removed, contact us at [email protected] and we will act on reasonable, verified requests.

If you believe content on the Service infringes your copyright, send a notice to the same address including: your contact details; identification of the work and of the material you say infringes it, with a URL; a statement that you have a good-faith belief the use is not authorised; a statement, made under penalty of perjury where applicable, that your notice is accurate and that you are the rights-holder or authorised to act for them; and your signature. We operate a notice-and-takedown process consistent with the U.S. DMCA and the EU Digital Services Act, will remove or disable access to infringing material, and may remove repeat infringers. If your material was removed in error, you may submit a counter-notice.

8. AI-generated content

Transcripts and analysis on the Service are generated automatically using speech-to-text and large language model providers. These outputs are transformative summaries and references, produced without human review, and may contain errors, omissions or misattributions. They are provided for discovery and information only. Always check the original episode before relying on any quote, claim, figure or statement. We are not liable for decisions you make based on AI-generated outputs.

9. Plans, billing and cancellation

• Vuci is free to start. Some features require a paid plan, described on our pricing page, which forms part of these Terms.
• Paid plans are billed in advance on a recurring basis (for example monthly or annually) and renew automatically until cancelled. Prices are shown inclusive or exclusive of VAT as indicated, and you are responsible for any applicable taxes.
• You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and you keep access until then.
• Payments are processed by our payment provider; we do not store full card details. You authorise recurring charges to your chosen payment method.
• We may change prices or plan features with reasonable advance notice; changes apply from your next billing period.

EU/EEA consumers — right of withdrawal. If you are a consumer in the EU/EEA, you normally have 14 days to withdraw from a purchase of digital services. By starting to use a paid plan within that period, you expressly request that we begin performance immediately and acknowledge that you lose your right of withdrawal once the service has been fully performed. Except where the law requires otherwise, fees are non-refundable. This does not affect your mandatory statutory rights.

10. Audio, video, and third-party services

Audio is never hosted by us. When you play an episode, the audio file streams directly from the creator's own podcast host, so your playback — including any advertising the host inserts — reaches the creator as intended, and your use of that stream is subject to the host's terms. Where an episode has a matching video, we embed the official YouTube player and link to the video; we do not download, copy, extract or separate audio from video, and your use of the embedded player is subject to YouTube's terms.

The Service also relies on, links to, or embeds other third-party services (for example podcast hosts, transcription and AI providers, payment processors, and analytics tools). We are not responsible for third-party content, websites or services, and your use of them is governed by their own terms and policies.

11. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service, other users or third parties. On termination, the licences you granted for public content already shared may continue to the extent needed for the Service to function, and provisions which by their nature should survive (including sections 5–8 and 12–16) will survive.

12. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that transcripts or analysis are accurate or complete. Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

13. Limitation of liability

To the fullest extent permitted by law: we are not liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business; and our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or EUR 100.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded under applicable law. If you are a consumer, these limitations do not affect your mandatory statutory rights, and we remain liable for foreseeable loss caused by our breach.

14. Indemnification

To the extent permitted by law, and other than where you are acting as a consumer, you agree to indemnify and hold harmless RBNs Studio B.V. and its officers and staff from claims, damages and reasonable costs arising out of Your Content, your use of the Service, or your breach of these Terms or of any law or third-party rights.

15. Changes to the Service and these Terms

We are continually improving Vuci and may add, change or remove features. We may also update these Terms; if a change is material we will give reasonable notice in-app or by email before it takes effect. Your continued use of the Service after a change takes effect means you accept the updated Terms. If you do not agree, you should stop using the Service and may close your account.

16. Governing law and disputes

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Netherlands, and the competent courts of Amsterdam, the Netherlands, have exclusive jurisdiction.

If you are a consumer, this choice of law and forum does not deprive you of the protection of the mandatory consumer-protection rules of the country where you live, and you may also be entitled to bring proceedings in the courts of your home country. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Nothing here limits any non-waivable rights you have under the laws of your country, including the United Kingdom, Australia and the United States.

17. General

• These Terms and the policies they reference are the entire agreement between you and us about the Service.
• If any provision is found unenforceable, the rest remains in effect and the provision is applied to the maximum extent permitted.
• Our failure to enforce a provision is not a waiver of it.
• You may not assign these Terms without our consent; we may assign them to an affiliate or successor, for example in a merger or sale of assets.
• We are not liable for failures or delays caused by events beyond our reasonable control (force majeure).
• These Terms are written in English; any translation is provided for convenience and the English version prevails.

18. Contact

Questions about these Terms? [email protected] · Contact us.